Nothing Like a Happy Ending

By LRC

“It’s the little things.” An expression my father often employs in times where insignificant events result in incomprehensible happiness. And this story is no different…

It was a hot, sweaty Tuesday in the Murray Hill area. As I passed pissed-off ‘9-to-5’ers, I walk back to my shoebox of an apartment knowing that my light-at-the-end-of-the-tunnel is just minutes away. I had waited countless hours for this moment of glory: a moment that had taken all night long to prepare, a moment for which I had worked my fingers to the bone. As I opened my freezer to find my favorite summer delicasse, Fla-Vor-Ice freezer pops, to my horror, I find 16 frozen pops (6 fruity flavors), and only ONE (1) blue one.

While I can understand and do appreciate the few exceptions, most folks have a general understanding that blue is the flavor of choice for all who have working taste buds. In a word, I was shocked– flabbergasted, even, that this company to whom I have been a dedicated, long-term patron would present me with a box of mere disappointment. 16 frozen pops, and 6 fruity flavors??? Well, I’m no Einstein, but 16 fruity pops divided by 6 fruity flavors is at the very least, 2 pops per flavor, per box.

In the heat of my frustration, I sent the following letter to Jel-Sert, the Fla-Vor-Ice manufacturing company:

To whom it may concern at Jelsert, the Fla-vor-ice manufacturing company,

After an 11 hour day slaving for a corporation, I come home to find my favorite, fruity, flavorful, frozen treat. In the past, I have consistently been satisfied with your product. In my eyes, your product’s track record has been immaculate, as nothing slaps a smile on my face quite like a slushy, refreshing, blue, Berry Punch Fla-vor-ice.

Today, however, was a different day; a sad day. I come home to my box of 16 colors of tasty wonder only to discover a single, sad, lonely, blue Fla-vor-ice: merely a solitary soldier drowning in a hopeless sea of red, purple, pink and orange.

‎In the future, for hard working Americans like myself, please make my day by ensuring at the very least, an equal amount of each color.

I would hate to have to regret expressing my undying love and affection towards what I believe is pure happiness. After all, I only hope to continue purchasing my $1.99 magical box of six equally-balanced fruity flavors.

‎Needless to say, tonight for me was a very blue one.

Perhaps an entire box of Berry Punch Fla-vor-ice will turn my frown upside-down. Otherwise, I fear nothing will mend this broken heart.

Regretfully yours,
L.R.C.

Understanding such solid customer loyalty in such poor economic times, the folks at Jel-Sert sent me a lengthy explanation and description of the process, not to mention 3 free boxes of Fla-Vor-Ice.

Needless to say, I will continue to purchase this fun frozen treat, remembering that good customer service goes a long way, and that nothing tops off a fruity, flavorful story quite like a happy ending.